1 Introduction
dn99d ("we", "us", "our", "the Platform") is committed to protecting and respecting the privacy of all individuals who interact with the dn99d website located at https://dn99d.cam (the "Site"). This Privacy Policy ("Policy") sets out the basis on which personal data we collect from you, or that you provide to us, will be processed bydn99d.
This Policy applies to personal data processed in connection with your use of dn99d, including account registration, MYR deposit and withdrawal processing, identity verification (KYC), bonus participation, customer support interactions and general platform browsing activity.
This Policy should be read alongside thedn99d Terms & Conditions and Responsible Gambling Policy, each of which forms part of the overall agreement governing your relationship with dn99d. Where this Policy conflicts with another document, this Policy shall govern in relation to personal data matters.
2 Definitions
The following definitions apply throughout this Privacy Policy:
- "Controller" means dn99d, the entity that determines the purposes and means by which personal data is processed.
- "Data Subject" means any living individual to whom personal data relates — in the context of this Policy, principally a registered User or Site visitor.
- "Personal Data" means any information relating to an identified or identifiable natural person, including name, identification number, contact details, financial data, and online identifiers.
- "Processing" means any operation performed on personal data, including collection, recording, storage, use, disclosure, alteration or deletion.
- "Processor" means a third party that processes personal data on behalf of dn99d under a data processing agreement.
- "Sensitive Data" means personal data revealing racial or ethnic origin, religious beliefs, health data, financial account details, or government-issued identification numbers.
- "Site" means the dn99d website at https://dn99d.cam and all its associated subdirectories and interfaces.
- "User" means any person who registers for an account on or browses the dn99d platform.
3 Data We Collect
dn99d collects only the personal data that is necessary for the specific purposes described in this Policy. The categories of personal data we may collect include the following:
3.1 Identity and Contact Data
- Full legal name as it appears on a government-issued identity document
- Date of birth (for the purpose of verifying the21+ age requirement)
- Residential address, including city (such as Kuala Lumpur, Penang, Johor Bahru, Petaling Jaya or Shah Alam), postcode and state
- Email address used for account registration and correspondence
- Mobile phone number (where provided for account security or support purposes)
3.2 Account and Technical Data
- Username, encrypted password and account settings
- Login timestamps and session duration data
- Device type, operating system, browser version and IP address
- Cookies and tracking identifiers (see Section 12)
3.3 Financial and Payment Data
- MYR deposit and withdrawal transaction records
- Payment method type (e.g. Touch 'n Go eWallet, Boost, GrabPay, DuitNow, FPX, Maybank, CIMB, Public Bank, RHB, Hong Leong)
- Cryptocurrency wallet type (BTC, ETH, USDT, LTC) where applicable — wallet addresses but not private keys
- Transaction reference numbers and processing timestamps
3.4 Verification (KYC) Data
- Copies of government-issued photo identification (e.g. MyKad, passport)
- Proof of address documentation where requested
- Proof of payment method ownership where required
3.5 Behavioural and Interaction Data
- Pages visited, time spent on each page, and navigation path through the Site
- Game categories accessed and betting-related content reviewed
- Support chat transcripts and email correspondence with thedn99d team
4 How We Collect Data
dn99d collects personal data through the following channels and methods:
- Direct registration: When you create adn99d account, you provide identity and contact information directly through the registration form.
- Account activity: Deposit requests, withdrawal submissions and bonus activations generate transaction records automatically within the platform.
- KYC submissions: When you upload identity documents to complete account verification, those documents and extracted data points are processed by dn99d and its approved verification partners.
- Support communications: When you contact dn99d via live chat or email, the content of those communications and any personal data contained within them is collected and stored.
- Technical and automated means: Cookies, web beacons and server logs collect technical and behavioural data automatically when you browse the Site (see Section 12).
- Third-party payment providers: Payment intermediaries such as DuitNow or FPX gateways may transmit transaction confirmation data to dn99d as part of payment processing workflows.
5 Purposes of Data Processing
dn99d processes personal data for the following specific purposes:
| Purpose | Description |
|---|---|
| Account administration | Creating, maintaining and managing your dn99d account, including password resets and account settings changes. |
| Identity verification (KYC) | Confirming that you are aged 21 or above, that your identity matches your registration details, and that your payment method is registered in your own name. |
| Payment processing | Processing MYR deposits and withdrawals via Malaysian e-walets, DuitNow, FPX, bank transfers and supported cryptocurrencies. |
| Bonus and promotion administration | Tracking wagering requirements, confirming eligibility for promotional offers, and detecting bonus abuse. |
| Fraud prevention and security | Detecting and investigating suspicious activity, multi-accounting, fraudulent payment attempts and unauthorised access. |
| Responsible gambling | Administering deposit limits, session time restrictions, self-exclusion requests and problem-gambling risk indicators. |
| Customer support | Responding to queries, resolving disputes and providing technical assistance via live chat and email. |
| Legal and regulatory compliance | Meeting obligations under applicable law, including anti-money laundering requirements and record-keeping duties. |
| Platform improvement | Analysing anonymised or aggregated usage patterns to improve Site performance, content quality and user experience. |
6 Legal Basis for Processing
dn99d processes personal data on the following legal bases, depending on the purpose:
- Contractual necessity: Processing required to perform the contract between you and dn99d — including account creation, payment processing, KYC verification and withdrawal execution.
- Legal obligation: Processing necessary to comply with applicable legal and regulatory requirements, including anti-money laundering obligations and age verification duties.
- Legitimate interests: Processing undertaken fordn99d's legitimate business interests where those interests are not overridden by your privacy rights — for example, fraud prevention, platform security and product improvement using anonymised data.
- Consent: Where dn99d relies on your consent as a legal basis (for example, for certain types of marketing communications), you may withdraw that consent at any time by contacting support at [email protected]. Withdrawal of consent does not affect the lawfulness of processing carried out prior to withdrawal.
7 Payment Data and MYR Transactions
Given the financial nature of dn99d's services, payment data is processed with particular care. The following specific protections apply to MYR transaction data and Malaysian payment method information:
7.1 Payment Method Data
dn99d records the type of payment method used for each transaction (for example, Touch 'n Go eWallet, Boost, GrabPay, DuitNow, FPX, Maybank, CIMB, Public Bank, RHB or Hong Leong), along with transaction reference numbers and timestamps. Where payment is made via a bank account or e-wallet, dn99d may retain partial account identifiers sufficient to verify payment source ownership, but does not store full bank account numbers or e-wallet credentials in unencrypted form.
7.2 Cryptocurrency Payment Data
For deposits or withdrawals processed via Bitcoin (BTC), Ethereum (ETH), Tether (USDT) or Litecoin (LTC), dn99d may record wallet addresses, transaction hash references and MYR equivalent values at the time of processing. Private keys are never solicited, stored or processed by dn99d under any circumstances.
7.3 Data Minimisation in Payment Processing
dn99d applies data minimisation principles to payment processing. Only the information strictly necessary to verify, execute and record transaction is collected. Payment intermediaries processing transactions on behalf of dn99d are contractually required to apply equivalent data protection standards.
8 Data Sharing and Disclosure
dn99d does not sell, rent or trade personal data to third parties for commercial marketing purposes. Personal data may be shared in the following limited circumstances only:
- Payment service providers: To process MYR deposits and withdrawals via the supported Malaysian payment methods listed in Section 7.1, dn99d shares necessary transaction data with approved payment partners operating under contractual data protection obligations.
- Identity verification partners: KYC document verification may be carried out by approved third-party identity verification processors, who are contractually bound to process data only for the stated verification purpose and to implement appropriate security measures.
- Technology and infrastructure providers: dn99d uses trusted technology partners for hosting, data storage, content delivery and platform security. These processors act only under documented instruction and do not use personal data for independent purposes.
- Legal and regulatory authorities: Where required by applicable Malaysian or international law, regulation, court order or lawful authority request, dn99d may disclose personal data to the relevant authority. We will notify you of such disclosure where lawfully permitted to do so.
- Corporate transactions: In the event of a merger, acquisition, or asset transfer involving dn99d, personal data may be transferred to the relevant acquiring entity subject to equivalent privacy protections. Users will be notified prior to any such transfer where reasonably practicable.
All third-party data processors engaged by dn99d are required to adhere to data protection standards consistent with this Policy and applicable law.
9 International Data Transfers
dn99d primarily serves Malaysian users and processes the majority of personal data within systems located in or serving the Asia-Pacific region. Where personal data is transferred to processors or infrastructure providers located outside Malaysia, dn99d ensures that adequate safeguards are in place to protect the data, consistent with the standards established under applicable data protection law.
Such safeguards may include contractual clauses requiring the recipient to protect data to the same standard as dn99d, or reliance on the recipient's adherence to a recognised international data protection framework.
10 Data Retention
dn99d retains personal data only for as long as is necessary for the purposes set out in this Policy, or as required by applicable law. The following general retention principles apply:
- Active account data: Retained for the duration of the account relationship and for a reasonable period thereafter to handle queries, disputes or regulatory requests.
- KYC and identity documents: Retained for the minimum period required under applicable anti-money laundering obligations, which is typically a minimum of five years from the date of submission or account closure, whichever is later.
- Transaction records: MYR deposit and withdrawal records are retained for the period required by applicable financial record-keeping regulations.
- Support communications: Retained for a period sufficient to resolve the relevant query and to handle any subsequent related disputes, typically no longer than three years from the date of last interaction.
- Anonymised analytics data: Data that has been fully anonymised and cannot be re-linked to an individual may be retained indefinitely for platform improvement purposes.
Where personal data is no longer required for any lawful purpose and no legal obligation requires its retention, dn99d will securely delete or anonymise that data.
11 Security Measures
dn99d implements technical and organisational security measures appropriate to the sensitivity of the personal data we hold. These measures include, but are not limited to:
- SSL/TLS encryption for all data transmitted between your browser and dn99d systems
- Encryption of sensitive stored data, including identity document copies and payment identifiers
- Access controls limiting personal data access to authorised personnel on a need-to-know basis
- Regular internal security reviews and vulnerability assessments
- Incident response procedures for identifying, containing and reporting data breaches where legally required
12 Cookies and Tracking Technologies
dn99d uses cookies and similar tracking technologies to operate certain Site functions, analyse usage patterns and improve the overall user experience. Cookies are small text files stored on your device when you visit the Site.
12.1 Types of Cookies Used
- Strictly necessary cookies: Required for the Site to function correctly, including session management, login state maintenance and security token handling. These cookies cannot be disabled without materially impairing Site functionality.
- Analytical cookies: Used to collect anonymised or aggregated data about how visitors use the Site, including pages visited, session duration and navigation paths. This data helps dn99d improve content quality and Site performance.
- Functional cookies: Store user preferences such as language selection and display settings to improve the consistency of the browsing experience across sessions.
12.2 Cookie Management
You may control cookie settings through your browser preferences. Disabling all cookies may affect the functionality of certain Site features. Strictly necessary cookies cannot be opted out of without significant impairment to platform operation.
13 Your Rights as a Data Subject
Subject to applicable law, you have the following rights in relation to your personal data held by dn99d. You may exercise any of these rights by contacting support at [email protected] with your registered account details and a clear description of your request.
- Right of access: You may request a copy of the personal data dn99d holds about you, along with information about how it is being used.
- Right to rectification: You may request that inaccurate or incomplete personal data be corrected or updated.
- Right to erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to any overiding legal retention obligations.
- Right to restriction: You may request that processing of your personal data be suspended in certain circumstances, for example while an accuracy dispute is resolved.
- Right to data portability: Where processing is based on your consent or on contractual necessity, you may request a structured, machine-readable copy of the data you provided to dn99d.
- Right to object: You may object to processing based on dn99d's legitimate interests. dn99d will cease such processing unless it can demonstrate compelling legitimate grounds that override your interests.
- Right to withdraw consent: Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out prior to withdrawal.
dn99d will respond to all data subject requests within a reasonable timeframe consistent with applicable law. We may require you to verify your identity before acting on a request.
14 Children's Privacy
dn99d is strictly an adult platform. The Site is not directed at, and does not knowingly collect personal data from, persons under the age of 21. The 21+ age requirement is enforced through registration checks and KYC verification procedures.
If dn99d becomes aware that personal data has been collected from a person under the age of 21 without parental or guardian consent, we will take immediate steps to delete that data and close the associated account. If you are a parent or guardian and believe that your child has provided personal data to dn99d, please contact us without delay at [email protected].
15 Policy Amendments
dn99d reserves the right to update or amend this Privacy Policy at any time. When material changes are made, the updated Policy will be published on this page with a revised review date. Where required by applicable law, or where changes materially affect how your personal data is processed, dn99d will provide notice to registered Users through their registered email address or via an in-platform notification.
Your continued use of the dn99d platform following publication of an updated Privacy Policy constitutes your acceptance of the amended terms. If you do not agree to the updated Policy, you must discontinue use of the platform and may request account closure.
16 Contact Us
If you have any questions, concerns or requests regarding this Privacy Policy or the way dn99d handles your personal data, please contact us through the following channel:
- Email: [email protected] (plain text — this is not a clickable link)
- Live chat: Available24 hours a day, 7 days a week via the platform interface
- Average response time: 3–5 minutes via live chat; email responses typically within one business day
Please include your registered account username, a description of your query and, where applicable, the specific right you wish to exercise.dn99d will acknowledge receipt of your request and provide a substantive response within a reasonable timeframe.